Shipping policy
Thank you for shopping with PrimePaws! We're committed to getting your eco-friendly pet products to you as quickly as possible.
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and order weight. We offer standard and expedited shipping options.
Delivery Times
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.
Questions? Reach out to us at PrimePaws@gmail.com or through our contact page.