FAQ & Shipping Info

Frequently Asked Questions

Orders & Shipping

Where do you ship?
We ship across the United States. We also offer international shipping to select countries.

How long does shipping take?
Standard domestic shipping typically takes 5–7 business days. Express shipping options are available at checkout for faster delivery.

How much does shipping cost?
Shipping rates are calculated at checkout based on your location and order size. We offer free shipping on qualifying orders.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.

Products

Are your products eco-friendly?
Yes! We carefully select products that prioritize sustainability, eco-friendly materials, and responsible manufacturing. Our biodegradable waste bags, for example, are ASTM D6400 and EN 13432 certified compostable.

Are your products safe for pets?
Absolutely. All products in our store are BPA-free and food-safe where applicable, and meet safety standards for pets.

Returns & Refunds

What is your return policy?
We want you to be completely satisfied. Please visit our Returns Policy page for full details on how to initiate a return.

Still Have Questions?

We're happy to help! Contact us here and we'll get back to you within 1–2 business days.